Terms of Service

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our website or services. By using our website, you represent that you meet the age requirements, that all information you provide is accurate and current, and that your use complies with applicable laws.

2. Our Services

We provide access to information, products, ordering tools, customer support, and related services via our website. Current offerings include Compounded Tirzepatide and NAD+ Injection, subject to availability, eligibility, prescription requirements, provider approval, pharmacy fulfillment, and legal restrictions. Product availability varies by location and may change.

3. Medical and Prescription Disclaimer

Content on our website is provided for general informational purposes only and is not medical advice, diagnosis, or treatment. Prescription products require review and approval by a licensed healthcare provider where legally required. Submitting an order does not guarantee the issuance of a prescription or the dispensing of any product. Compounded medications are not FDA-approved. The FDA does not review compounded medications for safety, effectiveness, or quality before they are marketed. FDA-approved medicines containing tirzepatide are available. If you are experiencing a medical emergency, call 911.

4. No Provider-Patient Relationship With Us

Precision Peptide Company is not a medical practice, pharmacy, or emergency medical provider. Medical care, diagnosis, and prescribing decisions are made by independent licensed providers or pharmacies who are solely responsible for their professional judgment and licensing compliance.

5. Account Registration

If account features are available, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us of any unauthorized access. We may suspend or terminate accounts for misuse, fraud, unauthorized access, legal noncompliance, or violations of these Terms.

6. Orders, Payments, and Billing

By submitting an order, you authorize us and our third-party payment processors to charge you for products, services, shipping, taxes, and fees. Payment information must be accurate. We may decline or cancel orders for suspected fraud, unavailability, prescription issues, payment failure, regulatory restrictions, or pricing errors. Recurring billing terms will be disclosed at checkout, and you authorize ongoing charges until you cancel.

7. Refunds and Cancellations

Refunds, cancellations, and returns are governed by the refund policy or checkout terms provided at the time of purchase. Prescription, compounded, refrigerated, personalized, or shipped products may not be eligible for return or refund once processed, dispensed, shipped, or delivered.

8. Electronic Communications and SMS

By using our website, you consent to electronic communications including emails, notices, transactional messages, and policy updates. By opting into SMS, you consent to receive recurring text messages; message and data rates may apply. Reply STOP to opt out of SMS. Marketing text consent is not required to make a purchase.

9. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using our website, you acknowledge that you have reviewed it.

10. Website Content and Intellectual Property

All website materials are owned by or licensed to us and are protected by intellectual property laws. You receive a limited, revocable, non-exclusive, non-transferable license to access and use the website for your personal, lawful, non-commercial use. Copying, reproducing, modifying, distributing, or exploiting content without written permission is prohibited.

11. User Content

By submitting reviews, testimonials, messages, images, or other feedback, you grant us a non-exclusive, royalty-free, worldwide license to use, host, reproduce, display, publish, and adapt that content for business operations and marketing. You represent that you possess all necessary rights and that the content does not violate third-party rights or law.

12. Prohibited Conduct

You may not:

• Use services for unlawful, fraudulent, abusive, or harmful purposes
• Impersonate others or misrepresent your identity
• Submit false, misleading, incomplete, or inaccurate information
• Access other accounts or systems without authorization
• Interfere with website security, functionality, or performance
• Use bots, scrapers, crawlers, or automated tools without permission
• Upload malware, viruses, or harmful code
• Copy, scrape, or harvest content or user data
• Violate intellectual property, privacy, or publicity rights
• Purchase products in violation of applicable law

13. Third-Party Services and Links

Our website may link to payment processors, shipping providers, healthcare providers, pharmacies, analytics tools, or external sites. We are not responsible for third-party content, practices, or policies. Use of third-party services is governed by their own terms and privacy policies.

14. Product Information and Availability

Product descriptions, images, pricing, availability, ingredients, packaging, and other information may change without notice. We do not guarantee product availability, suitability, or legal availability in your location. Products are subject to applicable warnings, instructions, contraindications, and laws. You must review all product and safety information before use.

15. Disclaimer of Warranties

The website, content, products, and services are provided on an "as is" and "as available" basis. We disclaim all warranties, including those of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and uninterrupted operation.

16. Limitation of Liability

To the fullest extent permitted by law, we and our representatives will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits or data. Our total liability to you will not exceed the amounts you paid for the specific products or services at issue. Some jurisdictions restrict these limitations.

17. Indemnification

You agree to indemnify and hold harmless us and our representatives from any claims, damages, liabilities, losses, costs, and expenses arising from your use of our website, your violation of these Terms, your violation of law, content you submit, or your infringement of third-party rights.

18. Termination

We may suspend or terminate your access for violations of these Terms, risk creation, fraud, misuse, or service discontinuation. Provisions relating to payment obligations, intellectual property, disclaimers, liability limitations, indemnification, and governing law survive termination.

19. Governing Law

These Terms are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law principles.

20. Dispute Resolution

Disputes shall be resolved in state or federal courts located in California, unless a different process is required or agreed upon. Each party waives the right to a jury trial to the fullest extent permitted by law.

21. Changes to These Terms

We may update these Terms at any time. Updated versions will appear on this page with a revised date. Continued use of our website constitutes acceptance of the updated Terms.

22. Contact Us

Concord Health Products Inc. DBA Precision Peptide Company
2219 Main St, Suite 399
Santa Monica, CA 90405
Email: support@precisionpeptidecompany.com
Phone: +1 (604) 765-8069